Interactive manual
G6 Matter Gateway
Power up your G6 gateway, read its LED, bind it to your TTLock lock over 2.4 GHz Wi-Fi, connect it to Google Home or Apple Home through Matter, and fix the most common binding and pairing problems — without opening the PDF.
- Manual version
- V2026.1
- Correct app
- TTLock
- Setup time
- 15–20 minutes
The G6 gateway gives your Blusafe TTLock smart lock a Wi-Fi connection and a Matter bridge for Google Home and Apple Home. Add your lock to the TTLock app first, add the gateway through the + button, then set up Matter from the gateway page. Do not use Tuya or Smart Life for this product.
Step by step
Set up & use
Work through each task in order — check the LED, bind the gateway in the TTLock app, set up Matter, and know how to remove it later. Tick the steps as you go; your progress is saved on this device.
Troubleshooting
Fix a problem
Most G6 problems are a 5 GHz network, a Matter pairing started before a lock was associated, or a QR code scanned from the wrong place — not a faulty gateway. The LED tells you most of what you need to know.
Need more help?
Contact us — we'll help
Choose a template below, copy the details, and send your completed request through our Australian contact page.
Still stuck?
Before contacting support, please collect:
- Order number and which app you used (TTLock)
- Which lock the gateway is meant to connect to
- Your router's Wi-Fi band (2.4 GHz or 5 GHz)
- Which smart home app you are pairing with (Google Home or Apple Home)
- A short video of the gateway LED
- A screenshot of the Matter page in the TTLock app