R1 Wireless Remote support

Interactive manual

R1 Wireless Remote

Learn the two buttons and the status light, pair your R1 remote fob with your lock through the TTLock app, check its battery and records, delete it, replace the CR2032 cell and fix the most common pairing problems — without opening the PDF.

Manual version
V2026.1
Correct app
TTLock
Setup time
5–10 minutes
Use the TTLock app

The R1 remote pairs through your Blusafe TTLock smart lock — open the lock in the app, tap Remote, then Add Remote. Add your lock to the app first. Do not use Tuya or Smart Life for this product.

Step by step

Set up & use

Work through each task in order — learn the buttons, pair the remote through the lock's Remote menu, then check its details in the app. Tick the steps as you go; your progress is saved on this device.

Troubleshooting

Fix a problem

Most R1 problems are a pairing press that was too short, a remote out of Bluetooth range, an expired validity period or a tired CR2032 battery — not a faulty remote. The status light tells you most of what you need to know.

Need more help?

Contact us — we'll help

Choose a template below, copy the details, and send your completed request through our Australian contact page.

Still stuck?

Before contacting support, please collect:

  • Order number and which app you used (TTLock)
  • Which lock the remote is paired to
  • Battery age, and whether a fresh CR2032 has been tried
  • A short video of the status light while you press each button
  • A screenshot of the remote's detail page in the app